
Falling asleep at the wheel: When good ai makes bad decisions
A recent study found that professional consultants working with AI assistance made worse decisions than consultants working alone. It wasn’t a small study. Nearly 800

A recent study found that professional consultants working with AI assistance made worse decisions than consultants working alone. It wasn’t a small study. Nearly 800

You’ve seen it happen. A high-stakes project has an impossible deadline. A few star players emerge. They work nights and weekends, make unilateral decisions to

For the last decade, the corporate world has been hypnotized by a single metaphor: “Data is the new oil.” We believed it. We acted on

After two decades watching the defense sector celebrate digital dashboards as “transformation,” I need to say something uncomfortable: If your system just helps people collaborate

Most companies already run themselves. This is not news. It’s simply what happens when no one knows who’s responsible for anything. The modern corporation is

In June 2024, McDonald’s quietly shut down its AI-powered drive-thru ordering system after viral videos showed it adding hundreds of unwanted Chicken McNuggets while customers

There is a particularly seductive kind of story we tell ourselves when we’re afraid. It’s a story of secret knowledge, of a terrible truth that

Why Smart Leaders Ditch the Genius Myth and Grow Their People Instead The KIPP Revolution: Systems Over Stars In 1996, a small charter school in

Research consistently shows that most innovation initiatives fail, with studies indicating that up to 85% of product innovations never achieve their intended results. Yet in a

When was the last time you celebrated a design project that improved users’ lives—while quietly knowing the system remained problematic? Human-Centered Design (HCD) promises to

AI no longer just powers our tools. It shapes how we think, how we lead, and how we assign value to human life inside organizations.

10 Powerful Ways Sensitive Thinkers Can Resist Authoritarianism As authoritarian regimes adapt—digitally, legally, and rhetorically—many citizens feel unprepared to resist them. Algorithms distract. Institutions deflect.

Artificial Intelligence (AI) is everywhere these days—from smartphones to self-driving cars. But what if our common understanding of AI is missing some crucial points? Matteo

Imagine waking up to your smart home adjusting the temperature, your fridge ordering groceries, and your car plotting the fastest route to work. Sounds convenient,

In a notable incident from January 2015, ISIS sympathizers managed to hack the official Twitter and YouTube channels of the U.S. Central Command, posting menacing

UMAN-CENTERED DESIGN METHODS SERIES: Receiving and incorporating feedback is a crucial skill that every high-performing team must practice mastering. It is also true that feedback

You’ve likely heard about design thinking—but have you heard of strategic design—A design process that takes a more robust approach to innovation? Over 15 years

The embedding of Artificial Intelligence (AI) into military operations has begun. This integration offers unprecedented data processing, decision-making, and operational efficiency capabilities. However, this technological

More than any other fictional genre, science fiction has consistently ignited the public’s imagination. Its tales set in far-off futures or alternative realities present new

Design thinking has emerged as a transformative approach in various sectors, from business to education. In the military context, design thinking has evolved to address