Turning your Shadow AI into Enterprise Strategy
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The best AI policy starts with a question, not a rule. Ask your staff to show you the AI tools they’re already using. Promise no
The best AI policy starts with a question, not a rule. Ask your staff to show you the AI tools they’re already using. Promise no
1 There is an image. The image was generated in approximately forty seconds. It shows a knight in a forest. The knight is mounted. The
Your AI is making decisions you can’t see, based on internal states you don’t know about, in exactly the situations where you’re counting on it
Most organizations treat storytelling as a craft problem. They hire a few good writers, tell them to “find great stories,” and wait for the magic
The Silicon Valley Bank Story You Need to Know In March 2023, Silicon Valley Bank had $200 billion in assets and was the 16th largest
Your corporate team just designed a brilliant sustainability initiative. The ROI is solid. The brand positioning is perfect. Your investors will love it. There’s just
Client: Hospitality company operating 180+ locations with $400M annual revenue Challenge: Executive team had clear vision for AI-enhanced customer experience. Operations team was struggling to
Board Governance Redesign for National Professional Association Client: A national healthcare association with one 10,000 members and annual revenue of $8.5M Challenge: Board meetings consistently ran 6+
Customer Feedback Integration for Restaurant Group Client: Restaurant group operating 8 locations with shared operations team Challenge: Customer feedback existed in four different systems (online reviews, comment
AI Member Guidance Framework for Regional Trade Association Client: Regional trade association with 850 members in manufacturing sector Challenge: Members were asking staff “Should we use AI?”
Stakeholder Alignment Session for Federal Grant Program Client: Federal agency managing $400M grant program across 12 states Challenge: Program review meeting scheduled with OMB, agency leadership, state
The worst meeting I facilitate is always the same meeting: two departments that need each other but currently hate each other, stuck in a room
You’ve seen it happen. A high-stakes project has an impossible deadline. A few star players emerge. They work nights and weekends, make unilateral decisions to
The worst meeting I facilitate is always the same meeting: two departments that need each other but currently hate each other, stuck in a room
How a semiotician’s insights on translation reveal the limitations of our most powerful language models When ChatGPT effortlessly converts a marketing brief from English to
Mick vs. Keith: The Art of Creative Tension in Leadership Some of the best partnerships in history weren’t built on harmony. They thrived on friction.
The Chaos We Face Today Political division splinters our discourse. Global conflicts rage, and technology disrupts us faster than we can adapt. A recent Pew
What LEGO’s Building Blocks Reveal About Digital Logic in Business While tech companies chase the next digital breakthrough, LEGO has quietly mastered digital logic using
Three-star generals don’t worry about losing battles. They worry about fighting the wrong ones. In a windowless room at Fort Leavenworth, commanders pore over intelligence
The Evolution of Individualism in the Workplace Historical and societal changes have shaped the shift from collectivist to individualist values, particularly with the advent of